The auto body process begins
with our estimators writing the most complete and accurate
estimate possible for your collision repair. This may
include minor tear-down to provide a precise estimate, which
will ensure the best possible repair of your vehicle.
Clifton Collision will work with the insurance company to
provide a quality collision repair at a fair price. Our work
is always guaranteed and your satisfaction is important to
us.
Due to the unpredictable nature
of accidents and their extreme variety, it is impossible to
provide a satisfactory quote without viewing the damage to
your automobile. Our estimates are free so stop
by any time.
We treat you professionally,
handle all insurance paperwork, work closely with the
adjusters to ensure your car is estimated and repaired
correctly the first time and work with the lienholders on
your behalf. We handle all aspects of body, fender,
paint and collision work from the delivery of your vehicle
to our shop, to its return fully repaired and detailed.
A Consumer is entitled to:
* Select the auto body repair shop to repair auto body
damage covered by the insurance company. An insurance
company shall not require the repairs to be done at a
specific auto body repair shop.
* An itemized written estimate for auto body repairs and,
upon completion of repairs, a detailed invoice. The estimate
and the invoice must include an itemized list of parts and
labor along with the total price for the work performed. The
estimate and invoice must also identify all parts as new,
used, aftermarket, reconditioned, or rebuilt.
* Be informed about coverage for towing services.
* Be informed about the extent of coverage, if any, for a
replacement rental vehicle while a damaged vehicle is being
repaired.
* Be informed of where to report suspected fraud or other
complaints and concerns about auto body repairs.
* Repairs are to be in accordance with manufacturer's
specifications unless the owner of the vehicle approves all
deviations.
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